When is pay day?
Pay day is always the last working day of the month, which is a Monday to Friday. However, if pay day falls on the weekend you will get paid the weekday before.
Why did I not get paid all the shifts worked in one calendar month?
Each month has cut off dates; this allows us time to complete payroll before payday. Please see the current year’s pay schedule which can be found within the Documents section of your Parim profile. The cut -off dates are also available on your Parim when you look at the ‘pay’ section.
How do I opt out of the Pension scheme?
All employees automatically get enrolled onto a NEST Pension scheme once they earn a certain amount each month. To ‘opt’ out, you need to go to the website - Nest Pension and sign up as a new user if you haven’t logged in before and there will be an option to ‘opt’ out.
Any further questions you can contact Bryan in the office on payroll@vespasiansecurity.co.uk.
Where can I find my payslips?
You will receive an email 24-48 hours before pay day each month. The email will contain a link to Shape Payroll where you can access all your current and previous payslips and your P60’s at the end of each tax year. You can access Shape Payroll on the website at any time.
I think that my Tax code is wrong, what can I do?
When you complete your on-boarding forms with us, you are asked to complete a new starter declaration form, this influences the tax code we apply the first time you are paid by Vespasian Security. HMRC may change this code based on information they hold for you; if you feel the tax code HMRC have issued is incorrect, you are able to contact them directly on - 0300 200 3300. Unfortunately, we are not authorised to do this on your behalf.
How do I apply for holiday?
You need to apply for holiday directly through Parim either through the app or a browser. You must give at least 2 weeks’ notice.
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First select the date you wish to book off
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Choose absence type in the drop-down menu.
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Write a comment
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Confirm the request
If you don't select the date first the system doesn't recognise it as holiday.
You can view our holiday policy via your Parim docs or Learner Bubble platform.
How is my holiday calculated?
We look back over the last 52 weeks you have worked to find your average hours worked per week, which is broken down into:
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the average number of days within a week
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the average number of hours per each of those days
We also use this basis period to calculate an average hourly rate. If you have not worked in 52 separate weeks, we will calculate the average over how many weeks in which you have worked.
We can go back as far as the last 104 weeks to find 52 weeks in which you worked.
Why have I not been paid for all my holiday days requested?
Averages will dictate what is considered an average day and week for you, expressed in hours. Whilst you can apply for as long a period of holiday as possible, it may be that your averages do not allow for each day to be processed as paid holiday.
For example, if you applied for a full week of holiday and your averages determined that you averaged 2 days worked per week at 5 hours per day, the maximum we could process for you would be 10 hours. 5 hours would be processed on the first day and another 5 hours would be processed on the second day This would leave the remaining five days as unpaid.
Please also note that holiday is also paid in-line with the pay schedule, so you may find one claim of holiday span two separate pay periods and therefore receive holiday pay across two separate payslips.
How do I find out my averages?
Averages can be requested by emailing payroll@vespasiansecurity.co.uk. Please note that any averages calculated upon request will be done on how shifts are on Parim at that time and are subject to change. These are to be used as a guide, and they will always be recalculated when the times come to process pay.
How do I find out my holiday balance?
You can find your holiday balance within Parim; please note that any future-dated holiday requests will not be deducted from the balance until the date has passed and we have been able to update the absence with the hours and rate payable.
You will see that once requests have been approved, we will overwrite the hours on any one day as zero. This is to stop Parim deducting 24 hours from your available balance and in most cases giving an inaccurate negative balance.
We will go back through Parim and update your holiday with the hours and rate and include what we calculate your averages to be for the claim.